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FluidOne IT Branch Networks

Introduction

Brighton IT Branch (formerly CNC)

For almost three decades, we have been assisting businesses across the UK in building and maintaining highly efficient IT networks that support sustained growth, in various sectors such as Engineering, Medical, Professional Services, Construction, Charities, Manufacturing, Hospitality, and Environmental.

We understand that many businesses face IT challenges, but we firmly believe that with the right guidance and partnerships, every organisation can create a robust, well-functioning network that fulfills all their requirements.

Our team comprises over 50 skilled service and project engineers, all certified to the highest technological standards for various commercial IT platforms.

If you are serious about your business and want to experience the difference that expert IT solutions can make, get in touch with us today. From day one, you’ll notice the positive impact we can bring to your organisation.

About us

Whatever your sector, and however you conduct your business, we have got you covered. We collaborate with businesses of all sizes and types, equipped with a vast reservoir of knowledge that encompasses all essential elements of commercial IT support and consultancy.

No matter the scale or nature of your business, we provide comprehensive IT solutions tailored to your specific needs. Our expertise in outsourced IT support ensures that you can focus on your core activities while leaving your technological requirements in our capable hands.

With our proficiency in Microsoft 365 technologies, we can optimise your productivity and streamline your workflows, ensuring seamless collaboration and communication within your organisation.

Additionally, we recognise the significance of safeguarding your critical data, which is why we offer top-notch backup and disaster recovery services. Rest assured, your valuable information remains protected, even in the face of unforeseen events.

Embracing the latest trends in business, we specialise in creating hybrid working arrangements that combine remote and on-site operations for enhanced flexibility and efficiency.

Moreover, in this digital era, cyber security is of utmost importance. Our team of experts provides managed cyber security solutions to shield your business from potential threats and breaches, maintaining a robust and secure IT environment.

To complement our comprehensive IT services, we offer business-grade broadband and telephony solutions that ensure uninterrupted connectivity and seamless communication, enabling you to stay connected with your clients and stakeholders effortlessly.

Partner with us today, and experience the assurance of reliable, proactive, and client-focused IT services that cater to all your business requirements.

We are dedicated to empowering your organisation with cutting-edge technology and support, so you can thrive in the competitive landscape. Let us handle your IT needs while you concentrate on propelling your business forward.

Modern Workplace

With the workplace evolving at lightning speed, distributed teams and new business models bring complex collaborative and security issues.

Microsoft Office 365 & Teams

Gain access to all of your favourite applications and business-critical data with Office 365 for business: a handy single solution that houses all of your Microsoft software.

IT Security

In simple terms - IT security is about protecting the availability, privacy & integrity of data. There is an intrinsic link between IT risk & an organisation’s reputation.

Hosting & Colocation

Whether you need a dedicated server and secure environment for your data, or a flexible solution which scales with changing demands, FluidOne can tailor a package to suit your exact requirements. We ensure the data centre covers all the power protection, physical security and cooling systems you need for your network solutions.

IT Managed Services

Our Service Desk will handle, log and route all your technical support issues and requests. They will assign an engineer to resolve them within your SLA. We constantly monitor, manage and report on our performance against SLAs to ensure the core of our business is always providing the highest standards of support.

Backup as a Service

Managing your own backups is becoming more difficult & costly with growing data volumes and data loss threats from malware attacks. Outsourcing your backup process to an expert support provider is more cost effective and helps improve data management, security & availability.

LAN & Wi-Fi

If your network is not performing or you want to upgrade your LAN or WiFi, you’ll need a provider with the right expertise to help you.

Cloud Hosting

Our hosting platform is fully managed and monitored 24/7, to provide the highest levels of risk mitigation. Dedicated and tailored to your individual needs, it’s straightforward to increase compute, storage or network resources. Flexible SLA’s gives you the option to upgrade, if you require stronger support to cover more critical hosting requirements.

Disaster Recovery

Even the shortest downtime is hugely destructive, quickly damaging customer confidence, competitiveness and a business’s ability to survive; no matter how long they’ve been trading.

Infrastructure

Your core infrastructure is the bedrock of your IT. Good infrastructure has the power to transform your business – it will help you respond faster, innovate quickly, and operate efficiently.

End User Compute

We make EUC uncomplicated. By putting the right technologies into the hands of the right users, implementing world-class security to keep your data safe, and introducing smart, sophisticated solutions that revolutionise the way you manage your devices, we ensure EUC is an enabler, and not an obstacle.

“I started using CNC last year when, to survive COVID lockdown, we lost our IT manger & everyone started working from home. The change for the company was traumatic, but CNC successfully & without fuss guided us through the entire process.

I take great comfort knowing that for any issues we face going forward, I have them to contact & they will deal with any situation. I would wholeheartedly recommend them to any company seeking 3rd party IT support.”

Bob Stubbins – Finance & IT Director – Staple Dairy Products Ltd

“CNC has provided us with outstanding service, ensuring that the IT experience for all our staff is high quality and that our systems are secure. CNC has provided advice and consultancy which has allowed us to keep pace with changes.

A result is that The Poppy Factory was well-positioned to enable home and flexible working required because of COVID restrictions. I am very grateful for the ongoing support provided by the whole CNC team”

Mark Louw – Finance Director – The Poppy Factory

“The service team have been a fantastic support to us throughout the pandemic. We had 125 users working from home within 24 hours, each set up with Microsoft Teams and full access to our servers, ensuring that the continuity of service to our clients wasn’t compromised in any way.

While we continue to work from home CNC have provided practical solutions to help us prepare for our return to the office. I wouldn’t hesitate to recommend CNC as an IT service provider, and I look forward to continuing to work with them”

NH – Operations Manager

“…I have personally enjoyed our interaction and your personal attention to our IT needs from day one. I must also reiterate I especially appreciated CNC’s work on the conversion from the disparate set of network systems in our group to a professional integrated structure over the last 10 years.

Without you and your team we would have struggled to achieve the levels of rationalisation and security of structure we enjoy today. It certainly made my IT responsibilities more comfortable.”

Robert B – Finance Director – Ethical Manufacturing Company

“Their quick response times and that they are able to resolve IT issues with just one phone call – which is great; speed is really important to our business! They recently provided us with one of the smoothest ever server upgrades with virtually a pain free transition.

CNC have consistently offered us great advice and IT support over the years, always looking to continually improve our IT Infrastructure, within our budget. I can highly recommend them.”

Ben Lloyd – Managing Director – Courier Express

“We have been working successfully with CNC since 2010. They have provided a knowledgeable and professional service throughout and are quick to deal with problems which arise. CNC have successfully assisted with the many changes we have made  over the years, including our main accounting package and premises.

We are entirely dependent on the smooth running of our computer systems and CNC have proved themselves reliable partners.”

Sue Coatham – Finance Director – Paul Murray Plc

‘’The service that CNC have provided for our IT is outstanding, they are always willing to go the extra mile. From the point we started working together, they have performed well, looking after our IT along with extending this more recently with an onsite-support presence.

They really think things through, considering all the issues that you might face, and if problems arise resolve them quickly. All of the projects they have undertaken for us have taken the business forward, they have always delivered on time and on budget. Very professional. ”

Matthew Greenslade – IT Systems Manager – Vision Engineering

“Working closely with CNC, Shoreham Port has been able to improve our IT security, transform and upgrade our IT Infrastructure and implement a robust fully redundant IT infrastructure. CNC has assisted in enabling us to provide a flexible approach to the provision of a broad range of IT services across the many different business operations involved in running a busy Port.

The Port’s systems operate in a challenging environment that is considerably more complex than a normal business; with Marine, Property and Cargo systems, as well as the usual business applications such as Financial and Office provisions.

The implementation of Microsoft Office 365 and Teams as well as Remote Desktop has changed the way we work at the Port, increasing operational efficiency, benefiting all stakeholders.

The CNC Portal simplifies the onboarding and leavers process and removes the administration overhead of provisioning IT services.

The Portal also provides a “single pane of glass” for tracking support cases, contracts and review documentation which includes useful support statistics.

By providing remote working, secure email, and internet access as well as excellent end user support, CNC have been a valuable partner helping Shoreham Port achieve our objectives in line with our Masterplan.”

Toby Elliott – Head of IT & Innovation at Shoreham Port