Orbinox is a truly global company, with more than 50 years experience behind its industrial and hydro solutions. And with environmental resource care high on the worlds agenda, it is understandable why this company’s quality product can be found in more than 70 countries across 5 continents. With 12 sales companies, and manufacturing plants throughout Europe, it’s a product much in demand.

When a potential customer requested a quote for their product, the company was unable to collate all the information necessary to generate the quote quickly enough. Operating in a truly competitive marketplace where first quote past the customers desk would typically win, the company’s system and information gathering processes let them down. Thus, an improved CRM quoting system was added to their IT roadmap. 

As no one person held the full picture as to their product line's true commercial value, what was needed was a sales quotation and estimation software system that was integrated into the company’s various management systems:

• To reduce the time taken to send a professional quotation down to a few minutes.
• To collate all the information necessary from a variety of information platforms
• Provide information about a customer’s sales history
• Add the various discounts awarded to a customer
• That the whole system sits on the company onsite server
• Ability to be able to remote access system by RDP
• Back ups managed through existing solutions
• Creating an intuitive design with ease of use

With an automated quoting system in place, this move has done away with the use of spreadsheets, separate databases and a costly online CRM, it has simplified operations, controlled costs and improved the customers experience of the company.:

• Manage: The ability to track and manage quotes easier and faster.
• Reductions: Reduction of the various departments involved reduction of project labour.

• Accuracy: Improved accuracy of sales quotations.

• Faster: People can access critical files quickly, and applications can run faster.

• Improved Services: A drastic reduction in time taken to put together quotes.
• Sales Productivity: Improved productivity of the sales team.

• Simplified Software: Simplified software design for anytime quote reference.

• Increased Control: Increased control of stock management systems.

• Increased Revenue: An increase in sales figures.

 With FluidOne’s tailored solutions and expert support, you can safeguard your business and enable seamless operations. Get in touch today to discuss your needs and discover how we can help you grow securely.